Reporting to the General Manager.

The role involves:

• Delivering a quality service experience for the customer from the moment they arrive to the moment they leave.
• Building relationships with regular guests in order to encourage repeat custom.
• Working in a pressurised environment both as part of a team and under your own initiative.
• Participation in regular business related training sessions.
• Developing product knowledge of food and beverage items available.
• Greeting customers and ensuring that they are appropriately directed.
• Giving out menus, taking orders, making recommendations.
• Serving food and drinks and refilling beverages throughout the meal.
• Maximising sales through suggestion and up-selling.
• Dealing with bill payments for cash & card transactions.
• Maintaining standards of the restaurant and bar areas.
• Maintaining an excellent uniform standard.
• Having fun.

What we are looking for from you

Being the right person is the most important qualification, here are some other ones we look for

Qualifications

• Basic food hygiene certificate
• First Aid certificate.

Skill set

• Excellent oral & written communication.
• Friendly, smiling and sociable.
• Calm, patient and polite.
• Helpful, willing to go out of their way to help customers.
• Confident and motivated.
• Flexible.
• Professional and a team player.
• A passion for food is an added bonus.

Previous jobs

• Direct experience of the role in a comparable business.