Brakspear Job Roles

General Manager

The team leader and driving force in the pub, responsible for all operational aspects of the business. You will be the face of business:

• Driving the offer, levels of service
• Responsible for all aspects of staff,
• Full profit and loss accountability,
• Developing the wet, food and letting rooms offer (where applicable)
• Maintaining operational and compliance standards

We are looking for:
• An Assistant Manager or General Manager with experience of a high end offer
• A confident, professional, leader with strong personal presentation

Reporting to the Managed House Operations Manager, the role involves:

• Being the face of the business
• Creating a customer focussed environment where service comes first
• Recruiting, training and motivating a team of customer focussed individuals
• Creating a fun and professional environment for all employees & customers.
• Maximising and maintaining operational standards
• Achieving budgeted payroll and margin targets
• Controlling daily costs and managing annual budgets
• Contributing ideas which can be used to further develop the business
• Promoting and driving special events and marketing activities to maximise footfall
• Proactively solving problems and managing the business
• Contributing to menu development sessions with the senior operations team
• Actively managing food service and menu feedback alongside the head chef
• Managing compliance with health & safety legislation and licensing laws in line with company policy
• Managing stock, ordering and maximising yield
• Forecasting sales and costs

What we are looking for from you

Being the right person is the most important qualification, here are some other ones we look for


• A degree in a related subject, business, marketing, management, hospitality or hotel & catering
• Personal Licence
• Basic Food Hygiene
• First Aid

Skill set

• Confidence and communication skills
• Commercial and financial awareness
• Industry and product knowledge
• Leadership and organisational skills
• IT skills, computer and EPOS
• Strong personal presentation

Previous jobs

• Management role, minimum of Assistant Manager level within a well established premises
• Food & beverage experience, proven understanding of the concept of a pub with a strong food offer
• Depending on the site food led or wet led experience